Terms & Condition
A+ Home Tuition Malaysia specializes in tuition referral and education-related services to tutors and parents/ students. To help us serve you better, please take the time to review the following terms and conditions. By using A+ Home Tuition Malaysia services, you agree to these terms and conditions. A+ Home Tuition Malaysia reserves the right to alter the service agreement without any prior notice.
1. Tutor Registration
A+ Home Tuition Malaysia does not automatically accept all tutor applicants. We require a prospective tutor to be at least 18 years old, local Malaysian, hold a minimum of SPM certificate, and must confirm their eligibility to perform private tutoring in Malaysia prior to registration.
2. Tutor Qualifications
Tutors are expected to provide accurate personal information at all times. A+ Home Tuition Malaysia will not tolerate tutors misleading clients with fake credentials or fake personal information. All posted content, whether publicly or privately transmitted, is the sole responsibility of the tutor. A+ Home Tuition Malaysia does not take responsibility for the origin of this content. At the point of registration, you have to be in possession of all the original copies of your qualifications as stated in your profile. You will need to present them to our company and the client at any time for verification purposes. Before your first tuition lesson with our client, you are required to submit your qualifications through the following methods: scan and email, fax, snail mail or hand-deliver to our coordinator. Failure to do so may result in the cancellation of your tuition assignment.
3. Tutor Authentication
A+ Home Tuition Malaysia will verify tutor documents in order to ensure that the level of qualification is directly aligned with the tuition fee requested by the tutor. Any tutor submitting false documentation will be turned over to the Malaysia Police Force.
4. Tutor Guidelines
Utilize a syllabus to monitor changes and to update teaching subject regularly
Physical contact with a student is not allowed
If tuition is done in tutor’s place, proper guidance must be given during the first lesson
Always deliver a full tuition session
No verbal abuse is allowed
No vulgarity is allowed
Communicate regularly with parents to keep them updated of progress
5. Cancellation of Assignment by Tutor
Once the tuition assignment is confirmed (before the first lesson starts), the tutor cannot directly or indirectly cause the cancellation of the assignment or fail to show up. And if that happens, you will be required to compensate our agency RM50 as administrative charges. If the tutor terminates the assignment within the first month after the first lesson has started, our company will retain 100% commission for the completed lessons.
Commission refers to the amount A+ Home Tuition Malaysia charge tutor for a successfully matched tuition assignment.
For the commission, you can choose:
Payment A (long term job) - Upon successful matching of tuition cases, A+ Home Tuition would take a cut of commission 100% of the first 4 weeks of tuition fees, this is a one time fee. Tutor can choose to pay us 1) 100% on the first month or 2) 50% first month and 50% second month.
Payment B (short term job)- Upon successful matching of tuition cases, A+ Home Tuition would take a cut of commission of 15% of tutor total monthly tuition salary every month, until tutor service ends with the parent.
7. Tuition Rates
Actual tuition rates differ for each tutor, depending on several factors. The ranges of tuition rates listed on our site are to be used as a reference.
Tutors are not allowed to change the tuition fees or commission in any way for the first month without the consent of A+ Home Tuition Malaysia. Payment collection details will be discussed and confirmed once tuition assignments are successfully matched. Payment can be made to the tuition agency in the form of fund transfers, cheque, or cash.
9. Location of Tutoring Lessons
Tutors will conduct teaching at the student’s residence unless specified and agreed upon by both client and tutor.
10. Tutor Reassignment or Cancellation
If at any time the client is not satisfied with the tutor, the client may request a replacement. However, the client is responsible for paying the attended tuition fees.
A+ Home Tuition Malaysia is not responsible for disputes, loss, injury, liability for problems, unhappiness, that are a result of the tutor.A+ Home Tuition Malaysia will not act as an arbitrator for any disagreements that arise between tutor and client. A+ Home Tuition Malaysia reserves the right to terminate or deny services to any client or tutor at any time.